From the inception of Higher Standards, our core belief has been, and continues to be, to provide the highest level of customer service to our merchants and affiliate partners. Due to our high level of service, Higher Standards has one of the lowest attrition rates in the industry – only 1.5% .
We are very proud of that fact, but our goal is to improve that number by hiring sales professionals and customer support people that not only understand our standards, but live by them each day. Our sales training program for new professionals, as well as those with more experience, is an on-going process. We believe in keeping a step ahead of the trends, new technology and consultative services.
Higher Standards understands the busy nature of running a business, because most of our management team has operated or owned their own organization. Walking in a similar footprint gives us an advantage when servicing our clients. We invite you to visit our “Contact Us” to schedule an appointment to discuss your non-cash payment needs.
On behalf of the Higher Standards organization, we look forward to becoming your preferred Merchant Processing Provider.